Terms of Service
By accessing or using the Haven& website and placing an order, you agree to these terms. Please read them before purchasing.
About Us
Haven& is an online retail store operating at havenand.com. References to "we", "us", or "Haven&" in these terms refer to the store and its operators.
Products and Pricing
We make every effort to display our products and their descriptions accurately. Colours and appearances may vary slightly depending on your screen. Prices are displayed in your local currency where available and are subject to change without notice. We reserve the right to refuse or cancel any order if a pricing error has occurred.
Orders and Payment
By placing an order, you confirm that you are authorised to use the payment method provided. We accept all major credit and debit cards. Your order is confirmed once payment is successfully processed and you receive a confirmation email. We reserve the right to cancel orders at our discretion, in which case a full refund will be issued.
Shipping
We ship worldwide, free of charge on all orders. Delivery times and our full shipping policy are outlined on our Shipping page. We are not responsible for delays caused by customs authorities or events outside our control.
Returns and Refunds
Our returns policy is outlined in full on our Returns & Refunds page. You have 30 days from delivery to request a return. Items must be unused and in original condition.
Intellectual Property
All content on this site — including text, images, logos, and design — is the property of Haven& and may not be copied, reproduced, or used without written permission.
Limitation of Liability
To the fullest extent permitted by law, Haven& is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our total liability to you shall not exceed the value of your most recent order.
Governing Law
These terms are governed by applicable law. Any disputes will be resolved in good faith. If resolution is not possible, disputes will be subject to the jurisdiction of the relevant courts.
Changes to These Terms
We may update these terms from time to time. Continued use of the site after changes constitutes your acceptance of the updated terms.
Contact
Questions about these terms? Email us at hello@havenand.com.